Delivery terms


We sell and ship by online shop to all states in the United States.

Shipping cost

We charge online shop orders a flat rate of $ 7.95 shipping cost per order.

Sales tax

Pauner America Inc charges a sales tax of 7% of orders which are delivered to Florida.

Payment choices

Payment is processed securely PayPal system. PayPal allows payments by the most common credit and debit cards or by PayPal account.

Delivery time

Mostly the delivery time is one week, but for chair products, delivery time is 2 – 3 weeks.

Our return policy

If you aren´t satisfied with your purchase, you may return it within 7 days after delivery of the product. If you want a return, you must contact within 7 days after delivery of the product to Pauner America Inc customer service by email info (at) and ask RMA number (Return Merchandise Authorization number) for the return. The RMA number is required for the return. Customers are responsible pay shipping costs to our Miami Florida USA warehouse of the returned product. The return delivery must be in original packaging and the product must be in a new condition. Pauner America Inc charges minus the 20% restocking fee of the refund payment. We don´t accept returns for customized products.

Customer service

If you have any questions you can email us  info (at) or call our toll free number 1-800-718-6702

Review request

After ordering, we may send one email asking you to write your review of the product and service you ordered. Your review can be published on our website.

When you place an order from the online store, you accept the delivery terms described above.

How to buy to other countries outside the United States?

If you are interested in buy from the outside USA, please send an email to info (at)  We can arrange shipments in almost all countries in the world.